HostRocket Company Information
Welcome to the HostRocket online press center! HostRocket is reshaping and influencing the web hosting industry on a daily basis by providing world-class services that cannot be found anywhere else. For that reason, we take pride in keeping our customers and the media informed about important events and changes surrounding our company.
Our Company
HostRocket is a highly successful web hosting firm headquartered in Clifton Park, NY. Since its foundation in 1999, HostRocket has always had the goal of underscoring support, availability, technology and value.
HostRocket Company History
HostRocket.Com, Inc. is a privately owned, multi-million dollar corporation located in Upstate New York that was founded in 1999. Today, the company provides shared web hosting services to approximately 50,000 top websites. In addition, the company serves hundreds of additional clients by providing services such a dedicated hosting, e-commerce hosting, collocation, and application hosting. By focusing on service while maintaining affordability, the company provides service that meets the unique needs of each client and exceeds their wildest performance expectations. Customers and vendors across the globe can agree that HostRocket is truly the future of managed hosting.
A keen focus on customer service is immensely apparent at HostRocket. You will encounter helpful sales representatives who help you evaluate your needs, detail-oriented billing agents who try to save you money, and knowledgeable customer service professionals who help you understand web hosting. In addition, working behind the scenes, many other professionals including network engineers, quality assurance agents, and business analysts keep operations running smoothly. Each HostRocket employee is dedicated to making sure your hosting experience is one that echoes satisfaction.
Since the company was founded in 1999, it has experienced an incredible amount of consistent growth. Without utilizing venture capital, funds from outside investors, or bank financing, HostRocket has grown tremendously while being entirely debt-free. With a positive cash flow and a high level of profitability, you can depend on HostRocket to be here for decades to come. Many times, when you choose a web hosting provider, you are actually placing the fate of your online business in the hands of a company owned partially or wholly by profit hungry investors. As a HostRocket customer, you can be assured that your site is completely in the hands of the people you interact with every day, the talented HostRocket team.
Headquartered in Clifton Park, NY, which is in a region known as New York’s Tech Valley, HostRocket conducts business from one of the country’s leading regions in the high-tech sector. The Tech Valley is home to over 1,000 major technology-oriented companies who together have a combined annual payroll which exceeds 2 billion dollars. Forbes magazine calls the Tech Valley one of the “Top 20 Places to do Business in America” while Sperling's BestPlaces refers to the region as “The Least Stressful Region in the Country”. Additionally, the region is not prone to major disasters and is known to have one of the highest concentrations of skilled workers in America. When you combine these very unique factors, you can breathe a sigh of relief knowing that HostRocket’s strategically chosen location gives the company a competitive advantage and enhances the overall stability of the company.
HostRocket Data Center Info
Owning our own datacenter allows us to provide you with unmatched reliability and uptime. Not being dependant on other companies to provide us with access to the servers, reboot servers, make hardware upgrades on the fly, and fix problems before they become problems for your cust- omers allows us to keep your sites available faster and more reliably than our co-located competitors.
HostRocket Data Center Fact Sheet:
Location: 21 Corporate Drive, Clifton Park, NY An area not prone to any major natural disasters ensures you that your servers will not be down as a result of Mother Nature.
Building Size: 52,000+ Sq. Ft. A new class a office building, 21 corporate drive offers the perfect location for housing a world class data center.
DataCenter Size: 10,000+ Sq. Ft. Large enough to hold thousands of servers and the ability to more than double the capacity of the server room ensures you will have room to grow for years to come.
Connection: Redundant OC-12 fiber loops directly from our network to Time Warner Telecommunications' nationwide fiber network allows us to send your site out on any number of different carriers.
Networking: High end gigabit Ethernet infrastructure. All wiring is done with tested factory terminated cat5e gigabit Ethernet wiring to ensure maximum bandwidth. Cisco Routers and Switches ensure that your site will not be down as a result of inferior hardware failure.
Network Security: DOS and DDOS attack prevention in place. High end DOS (Denial Of Service) and DDOS (Distributed Denial Of Service) attacks are stopped using redundant firewalls.
Cooling: Redundant Rooftop 65 Ton AC Units. The server room is kept at a cool 65 degrees farenheit and the proper level of humidity to ensure both condensation and static electricity will not be a problem no matter what the weather is like outside.
Electrical: Multiple 30 Amp Circuits Per Rack. Running our electrical circuits at 75% max capacity ensures your server will never be short on the power it needs no matter what conditions happen that could affect the power further up the line.
UPS: Full UPS Battery Backup for all equipment All equipment is backed up using multiple separate APC battery backup units to add extra redundancy in case of power failure. All UPS equipment is automatically tested every 2 weeks to ensure working order.
Generator: Full diesel generator backup for all equipment. All equipment is on a powerful Kohler diesel power generator which is turned on automatically 4 seconds after a power failure, long before the battery backup begins to fade. 1,000 gallons of fuel are kept on site, with refueling contracts in place.
Staff: 24/7/365 On Site Staff Full staff means that no matter what time of day or night a problem may arise, the proper technicians to handle the problem be it software, hardware, or networking, are available to fix it right away.
HostRocket Contact Information
Headquarters:
HostRocket.Com, Inc.
21 Corporate Drive
Clifton Park, NY 12065
Support: hostrocket.com/support.html
Phone (US only): 1.866.519.7079
Outside US: 1.518.371.3421
Fax: 1.518.371.5919
Email: sales@hostrocket.com
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