Why Us? What Will You Get?
We have established a solid foundation to offer a hosting solution for small-to-medium sized businesses that is reliable, easy-to-use, and customer service-oriented, all for a low cost.
With HostPapa you get:
- Feature-rich hosting packages
- Money back guarantee
- FREE domain for life
- Uptime guarantees
- Online knowledgebase / support
- Help with using the tools / getting set up
- E-commerce capabilities
With HostPapa you can depend on:
- Dedicated customer service
- Quality equipment
- Maximum guaranteed uptime
- Highly functional tools for administration
- The leading feature set available
- Secure and reliable backups
- A solid and honest business partner
Our Service Guarantee
HostPapa provides you with an unconditional 30-day Money Back Guarantee + 99.9% Uptime Guarantee.
The Ideal Hosting Experience
Since our inception, we have been focusd on creating the ideal hosting experience, with the goal of maintaining reliable service. Based on our historical data, we are proud to guarantee that our uptime will never drop below 99.9%*. That's our guarantee - based on reality - who would have thought?
Service Quality Guarantee
We guarantee that we'll provide quality service. Specifically:
- 99.9% Uptime Guarantee*
- 24/7 Email Support
- Live Telephone and Live Chat Support
- Your satisfaction, or your money back if cancelled within the money back guarantee period
30-day RISK FREE Money Back Guarantee
In addition to the uptime guarantee policy, HostPapa maintains a no-questions asked money back guarantee on hosting services. We do incur a cost on domains, so all domain registrations are subject to a $24.95 domain registration fee, but you will own the domain name whether you remain a HostPapa customer or not. If you decide to cancel within the money back guarantee period of 30 days, you will receive a full refund less any setup fees, and domain registration or transfer costs.
Top 5 Reasons
#1: Our Commitment to Customer Satisfaction
Our Customer Service is second to none. We are very proud of our customers and want to do whatever we can to service them. Our growing base of individuals and small-to medium-sized businesses rely on both our services to be reliable and our team to be knowledgeable.
#2: Reliable Web Hosting You Can Count On
There are numerous web hosting companies to choose from in today’s marketplace. We want to provide you a safe and reliable platform that you can depend on. Our servers are monitored 24/7/365 and we are always looking for ways to improve on our day-to-day operations. Suggestions? Send us an email; we love to hear from our customers.
#3: Our State-of-the-Art Data Centre
Our servers are housed in North America's leading data centre. We also have backup data facilities in a number of other data centers in North America. With back-up power generation, a dedicated diesel generator for power redundancy, redundant climate control systems, dual pre-action fire suppression systems, Cisco powered network, and multiple bandwidth providers, you can live with the comfort of knowing your site will be available.
#4: The Leading Edge Control Panel and Site Builder
We are using the best web-based control panel (cPanel) for web hosting. cPanel is a one-stop-shop for creating e-mail accounts, web statistics, managing your web hosting environment, and more.
If you are interested in using a web builder tool and templates, we also work with Soholaunch Pro, which allows you to create a web site even with no previous experience or knowledge in HTML/web design. Soholaunch Pro is provided free to our clients and comes equipped with thousands of templates and add-ons.
#5: An Award-Winning Company.
HostPapa has won numerous awards and is consistently being ranked as one of the Top 10 web hosting companies. We take great pride in servicing our customers and continually out performing even our own expectations.
